Privacy policy
6Hats Privacy Policy
Last Updated: 11-8-2026
6Hats is a brand operated in India by Samashti Education Initiatives Private Limited. In these Terms, references to “6Hats”, “we”, “us”, and “our” refer to Samashti Education Initiatives Private Limited in relation to the 6Hats brand and services.
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, use our Services, place an order, create an account, or otherwise communicate with us.
By accessing or using our Site and Services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Site or Services.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements or regulatory obligations.
Whenever we make changes, we will update the “Last Updated” date at the top of this policy and publish the revised version on our website.
Information We Collect
The information we collect depends on how you interact with 6Hats and use our Services.
Information You Provide Directly
When you place an order, create an account, contact us or interact with our website, we may collect information such as:
- Your name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase details
- Payment confirmation and transaction details
- Account information, where applicable
- Products you view, add to your cart or wishlist
- Information you provide when contacting our customer support team
- Reviews, feedback or other content you voluntarily submit
You may choose not to provide certain information. However, some information may be required to process your order or provide specific features and Services.
Information Collected Automatically
When you visit our website, we may automatically collect certain information about how you interact with our Site.
This may include:
- Device type
- Browser type
- IP address
- Network information
- Pages visited
- Products viewed
- Website interactions
- Referring websites
- Usage and analytics data
We may collect this information through cookies, pixels and similar technologies.
Cookies
6Hats may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand how visitors use our website and improve our products and Services.
Cookies may also be used to support analytics, advertising and marketing activities.
You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features or functionality of the website.
How We Use Your Information
We may use the information we collect to:
Process Your Orders
- Process payments
- Confirm and fulfil your orders
- Arrange shipping and delivery
- Provide order and delivery updates
- Process eligible returns, exchanges and refunds
Provide Customer Support.
- Respond to your questions and requests
- Resolve issues relating to your orders
- Improve our customer experience
Improve Our Website and Services
- Understand how customers use our website
- Improve website functionality
- Develop and improve our products and Services
- Personalise your experience where appropriate
Marketing & Communication
Where permitted by applicable law and based on your preferences, we may use your information to send you:
- Product updates
- Offers and promotions
- News and announcements
- Marketing communications
- Information about 6Hats products and activities
You may opt out of marketing communications at any time by following the unsubscribe instructions in the communication or contacting us.
Security & Fraud Prevention
We may use information to detect, investigate and prevent fraudulent, illegal or unauthorised activities and to protect our customers, website and business.
Information We Receive from Third Parties
We may receive information from third-party service providers that support our business and website.
These may include:
- E-commerce and website service providers
- Payment processors
- Shipping and fulfilment partners
- Analytics providers
- Marketing and advertising partners
- Customer support providers
These third parties may collect or process information on our behalf to provide their respective services.
How We Share Your Information
We may share your personal information with trusted third parties where necessary to operate our business and provide our Services.
This may include sharing information with:
- Payment processors to process transactions
- Courier and logistics partners to deliver your orders
- Technology and website service providers
- Analytics and advertising service providers
- Customer support providers
- Business partners where necessary to provide our Services
- Our affiliates or associated entities, where applicable
We may also disclose information where required by law, legal proceedings, government authorities or to protect our rights, customers, website or business.
We do not sell your personal information as part of our ordinary business operations.
Payment Information
Payments made through our website may be processed by third-party payment providers.
6Hats does not necessarily directly store your complete credit card, debit card or banking credentials. Payment information may be collected and processed by the relevant payment service provider in accordance with its own privacy policy and security practices.
Third-Party Websites & Links
Our website may contain links to third-party websites, platforms or services.
If you choose to visit these websites, their privacy practices and policies will apply. 6Hats is not responsible for the privacy, security or content of third-party websites that are not operated or controlled by us.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
Children's Privacy
6Hats creates products and experiences for children, but our website and online purchasing Services are intended to be used by parents, guardians and adults.
We do not knowingly collect personal information directly from children for the purpose of creating customer accounts or processing purchases.
If you believe that a child has provided personal information to us without appropriate parental or guardian involvement, please contact us so that we can review and take appropriate action.
Data Security
We take reasonable measures to protect the personal information we collect against unauthorised access, misuse, alteration or disclosure.
However, no online transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Fulfil orders and provide Services
- Maintain customer accounts
- Provide customer support
- Meet legal and regulatory requirements
- Resolve disputes
- Prevent fraud and misuse
- Enforce our agreements and policies
The period for which information is retained may vary depending on the type of information and the purpose for which it was collected.
Your Rights & Choices
Depending on applicable law, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, where applicable
- Request information about how your personal information is used
- Opt out of certain marketing communications
- Withdraw consent where processing is based on consent
To exercise any applicable rights, please contact us using the details provided below.
We may need to verify your identity before processing certain requests.
Complaints & Concerns
If you have any questions, concerns or complaints regarding how your personal information is handled, please contact the 6Hats team using the contact details below.
We will review your concern and respond within a reasonable period in accordance with applicable law.
Contact Us
If you have questions about this Privacy Policy, your personal information or our privacy practices, please contact us:
6Hats:
Email: info@6hats.in
Phone: Toll-Free: 1800 41 00001
Website: 6hats.world
Last Updated: 11-08-2026